Danish Agricultural Agency
Supports the political objectives of green transition and development of agriculture
The Danish Agricultural Agency is a key player in Denmark's agriculture and food production, with departments spread across the country. The agency plays a crucial role in ensuring the sustainable and efficient management of Denmark's agricultural resources. Through daily dialogue and close cooperation with farmers, gardeners, businesses, organizations, researchers, and authorities, the Agricultural Agency works to support growth and innovation in the sector. It is responsible for administering a range of subsidy schemes, regulations, and control measures, collectively impacting about 60 percent of Denmark's land area.
To effectively carry out these extensive tasks, the agency's digital services are indispensable. The digital solutions enable the Agricultural Agency to manage large amounts of data, ensure smooth workflows, and provide easy access to important information and services for its partners. As such, digitalization plays a central role in the agency's ability to meet its goals of promoting both economic development and the green transition in the agricultural sector.
Complex digital landscape and legislative changes – in a dynamic IT environment
The Danish Agricultural Agency faced significant challenges in managing its digital services, particularly due to its complex setup, which includes a large number of digital services spread across multiple providers.
This extensive infrastructure requires a high degree of coordination and integration to ensure that all components function seamlessly together. Additionally, the daily processing and administration of vast amounts of data, which continually grow, demand effective solutions to maintain data integrity and availability.
The challenges reach their peak during high-demand periods, such as application rounds, when the systems must handle a sharp increase in users and requests without compromising speed or reliability. At the same time, the Agricultural Agency must continuously adapt its digital solutions to legislative changes and new regulations, requiring a flexible and agile infrastructure.
Implementing these legislative changes can be complex and time-sensitive, as systems need to be updated quickly and accurately to ensure compliance with the latest national and EU regulations.
The optimal partnership
With OneView, we have gained a robust technical solution and a dedicated partner in the form of skilled consultants who ensure that the system is tailored to our needs and functions optimally. Their insight and support have been crucial in maintaining a high standard in our digital services.
Nikolaj Ryskjær
IT Architect, Landbrugsstyrelsen
KPI reporting with OneView
OneView supports multiple levels within the Danish Agricultural Agency. At the operational level, it provides a comprehensive overview of the availability and response times of our digital services, while also enabling precise KPI reporting to management.
Steffen Rasmussen
Head of IT Operations, Landbrugsstyrelsen
Effective monitoring and targeted KPI reporting with OneView
As the Danish Agricultural Agency manages complex digital solutions and increasingly large volumes of data, having a reliable method for monitoring their systems and reporting on agreed-upon KPIs, is crucial for their success. This is where the collaboration between the Agricultural Agency and Monsalta becomes essential. Through Monsalta’s OneView solution and consultants, Monsalta ensures that the agency has the necessary overview of their digital services, including system availability, response times, and performance. This is particularly critical during high-load periods when the stability of the systems is under maximum pressure.
Monsalta has helped the Agricultural Agency implement a solution that continuously monitors all aspects of their digital services, allowing potential issues to be identified and addressed proactively before they escalate into larger challenges. This enables the agency to maintain a high standard for their digital services and ensure that they can meet their internal and external objectives.
OneView’s KPI reporting provides a customized solution that offers the agency’s management precise and timely data on system performance, process efficiency, and internal workflows and case processing times. This allows management to make data-driven decisions and respond swiftly to changes in legislation or other external factors. Additionally, the KPI reports are designed to provide insights into how the digital solutions support the agency’s strategic goals. Consequently, this collaboration ensures that the Danish Agricultural Agency can
manage and monitor their digital services effectively and at the same time continuously improve their processes in line with new demands and challenges.
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